Akura has built a reputation for great quality and value and one of our key foundations is to provide excellent customer support. We provide a dedicated telephone support service, along with a website offering assistance on every aspect of our products, covering a customer helpline, warranty queries, spare parts and a complete aftersales service.

This service is provided to give the customer the advice and troubleshooting assistance they may need with any difficulties they may be experiencing. But it is also proven to minimise queries at store level, and significantly reduce the number of returns, something that is key to all our businesses.

You can contact our helpline on 01422 26 33 13 or visit our website at www.ekey.co.uk for assistance, The telephone lines are open from 8.00am to 8.00pm Monday - Friday, Saturdays from 9.00am to 4.00pm and Sundays from 11.00am to 4.00pm, Bank Holidays are as per Sunday opening hours.